Frequently asked questions

Listed below are some of our most frequently asked questions. If after reviewing these FAQs your question is still unaswered please send us an email via our Contact Form.

Products

Our candles are made of a proprietary wax blend specially formulated to ensure the best scent throw. Similarly, our fragrances are custom blended to enhance their detailed story-telling.

For complete candle care & safety please click here.

With proper care, your candle should last up to 50 hours. To learn how to get the most out of your candle please visit our Candle Care & Safety page.

At this time, we do not offer candle-making classes.

Currently, we do not offer samples but something new is coming. Be sure you're subscribed to our newsletter for a first look.

Orders, Shipping, & Rreturns

At this time we are only shipping in the US.

While we are disheartened that you want to return your purchase we do accept returns of undamaged & unused product.

We are more than happy to replace any items that arrived damaged. Please send an email to hello@purveyorsoffragrance.com with the details of your order and we will guide you through next steps.

We will prep & package your order within 3 business days. Once shipped your order will take about 5-7 business days to arrive but will vary depending on where you are located in the US.

At this time, we do not offer local pickup.

We are happy to help - please email us at hello@purveyorsoffragrance.com.

Other

Yes! Please visit our Wholesale Info page or email us at hellp@purveyorsoffragrance.com for more information.

We're happy to discuss options - please email us at hellp@purveyorsoffragrance.com.

Yes! Please visit our Private Label page for more information or email us at hello@purveyorsoffragrance.com